FAQ's - JAAZ - Shower Panel

FAQ – Product

What is Shower Cabin? Shower cabin can be defined as a complete unit in which Shower, Massage jets, Steam and other features comes with a closed glass cabin. It should not be misunderstood with Shower Enclosures.

What is Shower Enclosure? Shower enclosure is a system in which glass partition is erected to restrict water to get flow outside that glass partition while taking bath.

What is Shower Panel? Shower panel is an vertical panel system where very few features such as Head Shower, Hand Shower and Massage jets are being installed. Many times it does comes with additional features such as spout, thermostatic faucets, clock etc.

What are the features included in Shower Cabin? As there are many feature in Shower cabin and they all differ from Model to Model, it is always recommended to refer the product catalogue for the same.

What is the temperature range of the steam shower?The temperature range obtainable with the thermostatic control valve is 0C-54C. The suggested water temperature is 38C.

The temperature range of the steam is 25-60 degrees Celsius. The suggested steam temperature is 42C, although this depends on customer preference and any medical advice. Please note, if the room temperature is higher than the selected steam temperature the steam function may automatically shut-off.

Does the ozone generator require refilling?No. The ozone generator creates ozone (O3) from oxygen (O2).

How do I clean the steam shower?The shower units are finished with fiberglass reinforced acrylic. Acrylic can scratch so make sure you use a non abrasive, mild bathroom cleaner. Simply apply the cleaner and wait for a few minutes, then you can use a soft bristled brush or cloth and gently clean the panels paying special attention to any crevices where dirt can build up. After finishing rinse off all cleaner with water. Please do not mix your cleaning agents. You are advised to clean the shower in this manner once or twice a month or depending on use. Where the unit comes with an ozone generator, then this can be left on for a period of about 10 minutes after each steam session to kill and reduce the build up of bacteria and mould.

What is the material of the tray?Tray comes with the composite material of PMMA (Which is also called as Acrylic) and ABS. It is being reinforced with the fiberglass, having total thickness of around 8mm – 10mm to add extra strength to the bottom tray.

What is the quality of aluminum, glass and faucets (Water taps)?Aluminum comes with the pure and best quality having thickness of 1.2 – 1.5 mm.

Glass comes with tempered proof which adds extra strength and safety to Shower Cubicle.

Faucets come with pure brass material and ceramic cartridges.

What if there is any current leakages or we get any electric shock while taking bath?First, there is no interlinked connectivity between water and electric current except in case of Steam generator. The mechanism of Steam generator is such that in case of any fault the main supply of electric current would switch off. That device is being called as Residual Current Device. Also care has been taken that in case of any current leakage or Heavy steam generation automatic system will shut off.

What if by any reason water goes into control panel or control box system?Control panel, control box and all other electrical equipment comes with water proof pack. And in case of whatsoever reason if water goes inside such electrical system, system would shut down and it will not start unless it is being sorted out.

Of how much weight of person can shower cubicle could bare?Any of our shower cubicles could easily bare a person with a weight of 200KG.

Is all electrical parts are waterproof?Yes, all the electrical box or parts are ensured to be waterproof.

What about faucets? What about its plating and warranty?All our faucets comes with pure brass. The composition of it is: Copper – 59%, Zinc – 37%, Lead – 2%, Aluminum 0.5%, Other metals – 1.5%.

Plating of Faucets comes with plating of Nickel > 0.8 micron and Chrome > 0.25 micron.

What is pressure pump and what is solution for it?Pressure pump is an electrical water pump which helps to increase the pressure of the water in case the pressure is low. Place where the pressure is low, you will require to put the pressure pump. JAAZ suggest pressure of water in the range of 2.5 – 3.0 bar. Please consult your plumber for more.

Why in any of your model you do not have foot massager?Well it depends on the design of the Steam shower Cubicle. If it does not fit in the design than it would not come. Unfortunately our design does not permit to accommodate foot massager.

What do you mean by thermostatic faucets?A thermostatic tap is a faucet designed for home use which regulates the temperature of the water it releases. These taps maintain a constant ratio between cold water and hot water in order to keep the total temperature the same. They are used both for convenience and as a safety device.

What do you mean by Aromatherapy? What are their benefits?Aromatherapy is a form of alternative medicine that uses volatile plant materials, known as essential oils, and similar aromatic compounds from plants, for the purpose of improving a person’s mood, cognitive function or health

The essential oils are absorbed into the body with two main ways, inhalation and absorption by skin. When an essential oil is inhaled, it activates the nerve cells in the nasal cavity which send impulses that stimulate the brain and produce positive feelings and emotions, while at the same time substances of the essential oils are drawn into the lungs and then quickly absorbed into the bloodstream providing physical therapeutic benefits. Moreover, when an essential oil is applied to skin (never undiluted), it penetrate the skin and enter the bloodstream this way.

Therefore, aromatherapy can be helpful in combating various conditions and promoting emotional wellbeing. The most noteworthy psychological benefits of Aromatherapy are spirit stimulation, mental clarity, stress relief and mood improvement. On the other hand, essential oils can help circulation system, support immune system, regulate human hormones and aid skin regeneration – just to name few of the physical benefits.

What is Steam bath? What are their benefits?A steam shower is a type of bathing where a humidifying (to make something, especially the air, more moist or damp) steam generator produces water vapor that is dispersed (to cause something to scatter in different directions, or scatter in this way) around a person’s body.

Benefits:

Immunity

A regular steam bath can improve your immune system. During a steam bath, the body temperature becomes very high, which in turn destroys most of the viruses and bacteria that are present in the body. Such an action stimulates the body’s immune system and helps it to activate its own forces.

Cancer

The high temperature of steam baths is very effective in destroying malignant cells. Such baths also speed up the generation of antibodies as interferon (an anti-viral protein) is produced that has effective properties to fight cancer.

Toxins

As a steam bath induces perspiration, it helps the body to get rid of waste products and toxins that are accumulated. After a massage, getting a steam bath can help to throw out those toxins that the massage has dislocated.

Relaxation

A steam bath offers relief from stress as the steam that enters the body helps the tired muscles to relax. Having a warm shower after a steam bath helps to enjoy a good sleep at night.

Circulation

Steam not only improves blood circulation but also offers several cardiovascular benefits by increasing the pulse rate without causing an escalation of the blood pressure. This happens as the heat causes the blood vessels to expand and have room for an increased blood flow. Consequently, a larger amount of nutrients are carried to the skin, thereby giving it a healthy and youthful radiance.

Who should not take a steam bath

People having heart diseases or fever, small children, pregnant women and old people should not have steam bath.

How to take a steam bath

Don’t take a steam bath for over fifteen minutes at a time. Drink enough water before such a bath as such baths have a dehydrating effect.

Steam baths have been proven to be effective for conditions such as…

asthma, bronchitis (inflammation of the mucous membrane in the airways bronchial tubes of the lungs, resulting from infection or irritation and causing breathing problems and severe coughing), sinusitis (Sinusitis is a condition consisting of infection or inflammation of the paranasal sinuses, which may or may not be as a result of infection, from bacterial, fungal, viral, allergic or autoimmune issues)allergies.

Steam can help clear allergens (any substance that causes an allergic reaction) and mucus from your lungs.

Skin Benefits

Nothing is better for your skin than a heavy sweat.

Dermatologists recognize the value of steam in creating a beautiful, healthy glow.

Heavy sweating cleanses your skin more thoroughly than soap and water. How?

Because it opens your pores and allows deep-seated grime (yuck) and dead cells to be flushed out.

This is one reason steam baths can be helpful for acne treatment and some other skin conditions.

Also, the heat causes an increase in blood circulation, bringing more oxygen and nutrients to your skin surface. Over time, this can help contribute to a healthy, glowing appearance.

Pain ReliefHeat has been known to be effective against joint and muscular pain.

It causes your blood vessels to expand, which increases blood circulation.

As a result, more oxygen and nutrients can reach damaged parts of your body.

This has the double effect of temporarily reducing or stopping pain and increasing your body’s healing rate.

Spend 10 or 15 minutes in a steam room after you exercise for example, and you’ll help speed up healing (the process of curing somebody or something or of becoming well) of damaged muscle tissue.

Goodbye Stress!

Many people’s lives are filled with stress, and we all know what stress can lead to…

high blood pressure,
cardiovascular disease,
migraine headaches,
muscle tension,

…and the list goes on.

Relaxing in a steam room is a great way to unwind and relieve stress.

The heat tells your muscles to relax, and the cloud of steam provides the perfect soothing atmosphere for calming your mind.

High stress levels are probably one of the reasons more and more people are installing home steam rooms.

Have you ever taken a steam bath before bed? If so, you already know that it promotes deep, restful sleep which is so important for recharging your batteries and healing your body.

Spending time in a steam room regularly can quite possibly have a noticeable impact on your health, appearance, and your state of mind.

What is Chromo therapy? What are their benefits?Chromo-therapy is an ancient medicine now re-discovered by Western civilization and grouped into an area known today as “alternative medicines”. In this discipline, colors are used to help body and mind re-discover their natural balance. Each color has different healing effects and preferring one color to another, highlights specific c mental and behavioral characteristics.

Blue: improves liver efficiency; takes care of circulation; relaxing; calms the eyes; helps concentration; has anti-septic and anesthetic properties.
Red: a help against rheumatism; arthritis; joint problems; useful when sad or depressed.
Green: detoxifies and decongests your body; headache, neuralgia and temperature.
Yellow: helps attention and learning; helps digestion; helps get rid of toxins through the liver and intestine.

What is Hydro massage? What are their benefits?Hydro massage is a type of massage based on the therapeutic use of warm water. The essence of hydro massage is applying massage techniques to the human body (thermally, mechanically, or chemically) through the water (which can be mineral, acerous or any other). Hydro massage helps to relax muscles, increase blood circulation, and relieve muscular pain and tension.

Hydro massage methods

There are many hydro massage methods, for instance, underwater manual massage, jet massage in the air, high-pressure water massage and many others.

Hydro massage effect

Hydro massage creates awareness of the body, reduces anxiety levels, gives a sense of well-being, improves the ability to monitor stress signals, gives a feeling of peace of mind, it also helps to alleviate discomfort caused by pregnancy, provides with a relaxed state of mental alertness, helps treat athletic or job related injuries, tension related headaches and post-operative rehabilitation.

What is Alarm device? How will it function?When any emergency happens, user can press button. The speaker will sound Du-Du Alarm. At the same time, the system will turn off sauna function, and open the ceiling light.

What is automatic shut down against high current leakage?Steam Shower Cubicles feature an RCD (Residual Current Device) to ensure user safety. The steam cabin will cease operation if the RCD detects for example a shore circuit, current leakage, no water supply or other functional problem. Furthermore, during operation the RCD will cease operation of the unit if overheating is detected.

Residual Current Device (RCD) Safety
A Residual Current Device offers a safety cut-off if an unbalanced flow of current is detected in the steam room. The RCD provides an added safety feature to protect the user while inside the steam shower.

What is ozone sterilization system?Ozone is a natural component of the earth’s upper atmosphere, where it is primarily formed photo chemically. It contains three atoms of oxygen (O3) instead of the usual two found in normal oxygen (O2) that is essential for life.

The ozone gas molecule O3 is unstable allowing it to readily decay into O2 thereby releasing a single oxygen atom that is highly reactive. When the ozone comes into contact with an odor or a Volatile Organic Compound (VOC) an oxygen atom splits off from the ozone molecule and reacts with the odor or VOC, oxidizing it into harmless and non-odorous substances that are predominantly CO2 and H2O. The ozone will also react with certain surfaces. When it comes into contact with a bacteria or a virus, the oxygen reacts with the cell membrane.

As each of these reactions occur the amount of ozone present continuously reduces until all the ozone has decayed back to the original normal bi-atomic oxygen, making it a safe and environmentally friendly with no harmful residues. As the ozone molecule is unstable, even if none of these reactions occur the ozone (O3) rapidly reverts back to oxygen (O2). As a result of this natural decay back to oxygen the use of ozone generator in a room does not lead to a continuous build up of ozone. The level of ozone will stabilize at a predetermined level that is a function of the room size, air changes, temperature, odor/VOC/bacteria content and the reactivity of any surfaces.

How our jets are different from our competitors?We have made sure that our jet comes with maximum no of holes so as to enjoy maximum pleasure of hydro massage.

How is the quality of Wood in Aries? What is oak?The hard durable wood of any oak; used especially for furniture and flooring.

Oak wood has a density of about 0.75 g/cm³, great strength and hardness, and is very resistant to insect and fungal attack because of its high tannin content. Oak wood was used in Europe for the construction of ships, especially naval men of war, until the 19th century, and was the principal timber used in the construction of European timber-framed buildings. Today Oakwood is still commonly used for furniture making and flooring, timber frame buildings, and for veneer production.

FAQ – Pre installment

27	How will the Shower Cabin arrive? Does the unit come pre-assembled?Your Shower Cabin will arrive in 1-3 wooden slatted crates. Typically, you will receive 2 crates the smaller of which holds the shower tray and shower cover, while the larger crates will hold the remaining fiberglass reinforced acrylic panels, safety glass and accessories. Unlike some stories we have been told, our steam showers come largely pre-assembled with the massage jets, electric wiring and water pipes already connected. The unit is supplied with its constituent panels flat-packed for easy movements through doorways. These adjoining panels will be bolted together and sealed with silicone to provide a relatively straight forward installation. Simply connect any pipes/wires that join the plumbing/electrics between adjacent panels, hook up your hot and cold water feeds, electric supply and waste drainage and you are ready to go.
28	Does the steam shower heat the water?No. Each JAAZ steam shower requires both a hot and cold water feed at the appropriate pressure to the rear of the shower cabin. The shower cabins do not have a built-in water heating facility. The shower will function with just a cold water feed and create hot steam for a normal steam session but you would only be able to have a cold shower.
29	What water pressure is required for JAAZ Steam Showers?While the steam unit may function on a lower water pressure we recommend a combined hot and cold water pressure of 2.5-3.0 bar.
30	Can I use a water pump to increase the pressure to an acceptable level?Yes, if your water pressure is too low then a water pump may provide a suitable solution. Please consult your plumber for more information.
31	Will the steam unit work with a gravity fed water system?Typically, no. The gravity of the cold water provides the water pressure and this varies depending on the height of the cold water tank. One bar of pressure is the force required to raise water to a height of 10 meters, so if the water storage tank is 10 meters above the shower then this would produce 1 bar of pressure. In most cases gravity fed water systems would require the installation of a water pump to provide an adequate pressure. Please ask your plumber for more details.
32	I have a restricted ceiling height. Do you provide shorter steam showers?Every Steam Shower Cabin comes with different height. Please check the dimension which suit to the height of your bathroom.
33	Do I need help unloading the boxes?Yes. These products are substantial and the weight of the boxes highlights the quality and thickness of material used. The larger of the two crates would typically require 2-4 people (in some cases more) to carry, depending on the unit. The delivery is provided by a third party courier company and it is up to the discretion of the delivery driver themselves whether they help with unloading. Please do not rely on the delivery driver’s help. Please refer to the pre-installation sheets for the appropriate unit to make sure you have suitable manpower on-site to unload the crates. If you have any other questions on the unloading of specific units then please phone the JAAZ office and we will endeavor to provide the information you require.
34	The dimensions of the product are larger than my doorway, will it fit through?The product will come in 1-3 crates and the items inside these crates are flat-packed where possible. For example, steam shower with whirlpool bath will have the whirlpool bath and shower cover in one box. The other box will hold the glass doors, glass side panels and back panel. These individual panels can be removed from the box and should fit through most doorways. However, please make necessary checks to confirm the products accessibility to your chosen location.
35	How difficult are the units to assemble and install?The units are relatively straight forward to install and can be likened to a washing machine in many respects. Your plumber should run hot and cold water fees to the rear of the unit with connections for the unit’s standard braided hoses. It is important to make sure that no debris remains in the pipes before connecting the pipes to the unit as the debris could clog the thermostatic valve and cause problems. Please make sure your plumber runs water through the new pipes into a bucket before connecting the pipes to the shower.
36	Do the products come with installation instruction and a user guide?Yes. Each steam shower is supplied with both installation instructions and a user guide. These guides should answer all your questions but if you have any additional questions then our customer service team is always on hand to help.
37	What are the electrical requirements of the steam unit?The steam showers electrical control box has a rated working voltage of 220Volts, 50Hz. The power of the steam generator is 3KW +-10%.
38	What plumbing connections do I need?The unit comes with all the water pipes necessary to connect the unit’s own massage jets and showering functions. In addition, the unit has two braided hoses to connect to your home’s hot and cold water supplies. Connected to the shower drain is a 32mm flexi-hose drainage pipe that is approximately 75cm in length. Your plumber should supply all piping up to the unit and the fixed drainage pipes away from the unit.
39	Yours units come with a ventilation fan. Do I need an extractor fan in my bathroom?During a steam session a large quantity of steam is produced and is largely trapped within the steam cabin. Once the door is opened the steam will quickly expel into the room. It is important to have good ventilation to allow this steam to escape from the bathroom otherwise the steam will condense in your bathroom and could lead to mould or other related problems in the future. The build up and condensation of the steam can also be likened to that of a long hot shower. If the room has a window then opening this window will quickly expel most of the steam from the bathroom and provide good ventilation. An extractor fan is not essential although good ventilation is an important consideration.

FAQ – Dealers

40	For how many years we will get dealership?Initially JAAZ provide dealership for the period of 3 years. Further it is extendable with mutual understanding of the both the parties.
41	Would there be any distributor between dealer and Company?No. JAAZ has nothing like distributorship system. You will directly be in touch with the company office and would place the order and get the product from our company directly.
42	Do we need to execute any agreement for dealership? If yes, will you provide it?Yes, you would need to execute dealership agreement and same would be provided by JAAZ.
43	Do we need to give any deposit or purchase any product from you to have dealership?We do not entertain for any deposit from dealer. What you will required is to purchase a goods worth of Rs 1,00,000 for tier III city and Rs2,00,000 for tier I & II city initially.
44	What discount you give for promotion display?For promotion display you will get discount of 5% on invoice raised to you. Provided the product given for the promotion has to be on display for 2 months and this has limit to claim up to Rs1,00,000 per 2 months.
45	Will I get additional discount if I cross my target?Yes, you can get but that depends on the understanding between dealer and company.
46	What about training, after sales service and warranty?JAAZ is always committed to give satisfactory training to the marketing and technical people of their associates. For any difficulty after sales service will also be provided. With regards to warranty it is 1 year from the date of invoice to your customer. Customer can extend their warranty period for every year by paying 10% of original value as charges and 25% of the same would be transferred to dealer. This would cover only parts warranty and labor cost for fixing it will be bare by Dealer.
47	Would I get any share in the profit while selling any part to customer?Yes, the structure of the discount on the parts would also be the same as that of any JAAZ products.
48	What would be my responsibility with regards to fixing of product at customer place?It would be the responsibility of dealer to provide the service for the fixing of the product. You may charge from the supplier as per your system from the customer for the service.
49	Does the price include door delivery charges to me or to my customer?Yes, price includes door delivery charges.
50	Finally what would be the margin I will get?JAAZ will give Shower cabin and Shower panel at a discount of 30% on MRP to their Dealers + VAT. Please make sure that we have no expectation to give any discount to customer by dealer on MRP as our competitor gives.
51	Can I list your product on B2B website or to sell online?Yes you can put our product to sell online. But JAAZ reserve the right to ask you to discontinue from any website or media if JAAS think unfit without assigning any reason.

FAQ – Services

52	Why your prices are higher than other suppliers I have seen? Steam Shower prices vary considerable and this can largely be attributed to quality and after sales service. There are many suppliers in the market who compete primarily on price and can do so because of the lower quality of their products. Simply put, low quality, thin aluminum frames, plastic accessories and poor product testing can often result in a flimsy product with which you are more likely to have problems and perhaps incur higher costs in the long run. The popular adage of “You get what you pay for” often applies with these types of products and the customer service provided. In addition, many fly-by-night companies who often sell steam shower on a part-time basis may be very difficult and sometimes impossible to contact when a problem arises. Furthermore, you may struggle to find answers and support to basic questions. With JAAZ, you can be assured of a very high quality product with excellent customer service and all at a very reasonable price. Furthermore, we give guarantee to our customer , if they find same product with same quality and service, we pay double the amount of difference to customer.
53	Are the units warranted and what happen after the warranty period? All the JAAZ Steam Shower Cabin comes with a 1 year parts warranty. In the event that a manufacturer problem develops in this 1 year period JAAZ will send out a replacement part free of charge. If a problem develops after 1 year warranties then simply let us know and we will provide the spare part at a trade price. Please note that the JAAZ warranty does no cover the fitting or installation of the spare part.
54	Am I able to extend my guarantee?Each JAAZ Steam Shower Cabin comes with a 1 year parts warranty as standard. If you would like to extend your warranty to a next year , JAAZ provide this option on paying only 10% of the value of your product for the warranty of the product for the next one year.
55	What happens if the product goes out-of-stock?When a product is out of stock the given item must be re-ordered. The order of an item may take 8-12 weeks, if it is not held in stocks. However, JAAZ may already have the given item on order. Please phone the JAAZ office on 0265 2750087 to confirm the availability of the desired product. As building projects have strict schedules JAAZ will allow you to place a deposit on a stock item and JAAZ will hold that item for you for up to 12 weeks. This will guarantee availability for when you require the item.
56	From where I can buy the steam shower cabin?You can buy JAAZ Steam Shower Cabin from any of its authorized dealer. To know the dealer in your city please call 0265 275020/21/22 or visit our website www.JAAZ.in
57	How long will delivery take?If the steam shower is in-stock in our warehouse than JAAZ typically provides a 5-7 business day delivery time. Please note that units will not be dispatched until payment has been successfully processed. However, we advise you to phone the JAAZ office on 0265 2750520 /21/22 or to any of our Authorized dealer to confirm the availability of an item.
58	Do you provide an installation service?Typically, customers will use their existing qualified plumber to install the new steam shower. However, if you are unable to find a suitable installer please phone the JAAZ main office on 0265-2750520/21/22 and we will look through our database of plumbers who have successfully installed a JAAZ steam shower in the past. Alternatively, JAAZ can provide names of qualified plumbers in your area who may be able to meet your needs.
59	What if any parts gets break? Electrical or mechanical.If any parts get break out, you will need to let us know. The shipment of the parts depends on the availability in the stock. If it is not in stock you will need to wait for the few days for the parts we get it for you from the manufacture of the parts. For the exact date please contact our help center. If the part is under warranty than it would be free else you would need to pay for it. Please confirm the price of the part before placing order.
60	What are the things covered in warranty?Warranty covered all the mechanical and electrical parts. Warranty is for the performance of the parts as it should perform. If it does not perform as it should be, we are liable to replace the same. Make sure there is no warranty for any breakage or non performance of any part because of any human intervention.
61	Does warranty also include labor charges and transportation charges?With Regards to labor charges, it depends from where you have purchased. If our dealer is located in your city than mostly we are not charging but if from outside we would charge at actual. Regarding transportation or shipping of parts it is at free of cost to you.
62	Who will fix the shower cabin to my place?You need to arrange for the plumber to fix it by yourself or to ask the service for the same from JAAZ dealer.
63	If you are not going to fix, how could you help us if any thing goes wrong?We have taken every care to make sure that it becomes very easy at your end to fix the Shower Cabin at your place. We understand that on referring our User manual one can easily fix it. Even though if any problem comes you may please contact to JAAZ dealer or to JAAZ help centre for help.
64	In worst case if I have no arrangement to fix it and also have no JAAZ dealer around my area, would you send your personnel to fix my Shower Cubicle? Would you charge for it? If yes, than how much?Generally we do not send our personnel, in worst case you may ask for the service. Charges would depend on the time and distance. Please confirm the charges from our help center before calling for the service.
65	From which date my warranty period start?Your warrant starts from the date of your purchase which is being mentioned on the invoice.
66	What if I want to transfer the same steam shower cubicle to some other place? How could we do that? It is very easy to again separate the parts of steam shower cubicle and relocate it. But please be careful while taking steam shower cubicle to desire location as you would not be having the boxes or packaging arrangement of the various parts.
67	If my touch screen control panel gets broken, is it possible to change only that panel or need to replace whole system?Well that depends after knowing exactly what has been damaged. But we always try as far as possible to go for only replacing the parts which has been damaged.
68	How should we trust JAAZ as you are new and have no market or experience? Yes we are new with the market but not with the capability. We would like our customer to judge us on the basis of the design, quality and stability of the product that we are providing in comparison to our competitors.
69	What if you will disappear tomorrow? Instead better to have branded products?We can never disappear, well this could happen that we may change the design or product portfolio as the time demands.
70	In how many days my complaint would get solved and how can I track the status of my complaint?Well normally it takes around 2-4 days to attain complain. The solution to the complain depends on the seriousness of the fault and availability of parts. With regards to the tracking of the complain we are developing system whereby you can track your complain from our website.
71	I am not satisfied after installation of your product. Can I return the same and get back my money? No. Our company does not have any return policy. You are therefore kindly requested to make yourself satisfy with all respect before purchasing product.
72	I have given you deposit for booking of my steam shower cabin? Now I do not want it. Will I get my money back? If not than what to do?At JAAZ, there is no policy of returning deposit amount. Yes, you can take any of the JAAZ products in exchange of your deposit amount. But if the total value of the product is more than Rs 1, 00,000/- than 5 % as damage of the total value would be deducted from deposit amount and than it would be set off against exchange product.
73	What if I do not get the product even after 90 days of booking of the product? Well if you do not get your product within 90 days of order date, you can claim your amount of deposit from us.