Return & Shipping Policy

RETURN POLICY
 
We strive to provide our customers with a hassle-free shopping experience. Please read our return policy carefully to understand the conditions and process for returning products.
 
NO QUESTIONS ASKED RETURNS:
  • Time Frame: You can return the product within 3 days from the receipt of the product.
  • Condition: The product must be in saleable condition.
  • Shipping Cost: Customers are responsible for sending the product back to us at their own cost.
  • Refund: A refund will be issued after deducting the freight and packaging charges.
HOW TO INITIATE A RETURN:
 
1. Visit the Contact Section:
  • Go to the "Contact" section under Customer Service on our website.
  • Fill out your details.
  • Under "Message," mention your Invoice No. & Date of purchase
2. Send Back the Product:
  • Ensure the product is in its original condition.
  • Ship the product back to us at your cost.
IMPORTANT NOTES:
  • Non-Returnable Items:
    • Installed products are not eligible for return under the 3-day return policy. 
  • Refund Process:
    • Once we receive the returned product and verify its condition, if it's in saleable condition, we will process the refund.
    • The refund amount will be the original purchase amount minus the freight and packaging charges.
Shipping Policy:

  • We deliver orders through reliable courier partners, including Delhivery and DTDC. Once your order is shipped, tracking details will be provided so you can conveniently monitor your shipment.

  • Shipping charges are applicable on all orders below ₹1,00,000. This applies only to non-ceramic products.

CONTACT US:
If you have any questions or need assistance with the return process, please reach out to us: